Email Archiving Provider LiveOffice Launches Social Media Archiving Solution

LiveOffice Offers Clients Free Archiving of Any Web-Based Content

TORRANCE, Calif., March 2, 2010 – LiveOffice, the number-one provider of software-as-a-service (SaaS) email archiving, email compliance and email continuity solutions, today announced the availability of LiveOffice Social Archive, the first social media archiving solution to capture and retain content from any public website, including popular social networks, such as LinkedIn and Facebook, as well as blogs.

“With the recent guidance from the Financial Industry Regulatory Authority (FINRA Regulatory Notice 10-06) on the use of social networking websites, such as Facebook and LinkedIn, by securities firms and brokers to communicate with the public, many financial services firms are searching for a way to maintain compliance while benefiting from the value these new communication channels provide,” said Michael Osterman, principal, Osterman Research. “LiveOffice is the first archiving vendor to fully address this guidance head on with new technology that enables firms to supervise the use of public social networking websites to ensure their customer communications are suitable while also meeting recordkeeping responsibilities.”

With the advanced archiving and supervision capabilities of Social Archive, users can:

  • CAPTURE any public website content (e.g., LinkedIn, Facebook, Twitter, corporate website or any other web-based content), which is securely stored in LiveOffice AdvisorMail
  • RETAIN content based on FINRA and SEC rules, legal hold requests or other retention policies
  • SUPERVISE content within their existing compliance workflow for email, IM, Bloomberg and Reuters messages via random sampling or customized lexicons of keywords and phrases
  • MONITOR any changes made to website content in post-review mode to ensure compliance policies are being enforced
  • DISCOVER content via search types, such as keyword, phrase, Boolean, proximity, fuzzy and others, in just seconds to fulfill an audit or legal request
  • AUDIT site history and respond to regulatory requests for historical information

Pricing & Availability

LiveOffice Social Archive seamlessly integrates with AdvisorMail and is available now. For a limited time, Social Archive is offered at no additional charge to all current AdvisorMail archiving clients. For new clients, the offering is priced two ways – (1) per domain (e.g., advisor’s website) and (2) per individual URL (e.g., LinkedIn profile page). To learn more about Social Archive, visit http://www.advisormail.com/social-media-archiving.asp.

LiveOffice AdvisorMail: New Release Available

Today, LiveOffice also announced the availability of a new release of its flagship solution for financial services companies, AdvisorMail. This major upgrade streamlines and simplifies the review workflow for busy compliance departments. The application’s new faster-than-Gmail speed, coupled with an entirely new user interface, drastically reduces the time it takes busy compliance professionals to review emails, attachments, IMs, Bloomberg and Reuters messages as well as social media content. Built on the first-of-its-kind Web 2.0 platform, the new AdvisorMail makes the user experience far more productive and efficient than ever before, with features such as snippet message view, one-click message review and extensive right-click menu actions. Users can also add words or phrases to their compliance lexicons with just a couple mouse clicks.

“As busy as we are, AdvisorMail’s new review features are a huge time saver for us,” said Eric Valente, director of information technology, Monarch Financial Corporation of America. “We love the new interface, single-click functionality and rapid speed of the application.”

The new AdvisorMail is available today at no additional charge to existing AdvisorMail clients. For more information:

About LiveOffice

LiveOffice is the number-one provider of software-as-a-service email archiving, email compliance and email continuity solutions, with more than 10,000 clients and a 97-percent client-retention rate. Founded in 1998 and backed by leading private-equity firm Summit Partners, the company has more than 150 employees with deep experience in messaging, including executives and board members from Symantec, Microsoft, FrontBridge and Postini. For more information, call 800.374.2032 or visit www.liveoffice.com. Visit the LiveOffice Blog at http://blog.liveoffice.com or follow us on Twitter at http://www.twitter.com/liveoffice.

LiveOffice and its logo are trademarks of LiveOffice LLC. All other company names and products may be trademarks of their respective companies.