- Contact Us
- Client Login
Research suggests that most enterprises experience more than 40 total hours of unplanned email downtime each year. In addition, some estimates suggest that upwards of 40 percent of these outages last more than 24 hours. As a result, having redundant and continuous data protection capabilities in place for email has become a must for many organizations. When it comes to data protection for emails, an organization should consider the following areas:
1) Deploying an email continuity solution
Even if a company experiences a failure of the primary mail system, whether it is on-premise or cloud-based, workers want to have a way to send and receive messages while IT works to resolve the issue. Many employees have come to expect continuous access to their messages, which means deploying an email continuity solution is quickly becoming a must-have standard for many IT departments. The ideal continuity solution should feature always-on functionality that enables users to send and receive messages from their personal archives on their PCs, smartphones or via a secure web page.
2) Maintaining a backup copy of data
Comprehensive data protection for email also means that organizations should have a backup copy of messages saved in a separate location, but this can get costly in terms of storage fees or in the event of a legal discovery request, especially if the data is saved on tape backups and difficult to recover and search. The ideal backup solution should be hosted at a completely separate location and capture a copy of every message as it is sent or received in a centralized archive that is easily accessible by approved personnel.
3) Enabling users to perform self-service restores
Continuous access to messages also means providing end users with a way to perform self-service restores on messages they previously deleted – or that are no longer available in their inboxes – without having to involve IT. The right archiving solution should offer this as an option for end users as part of their personal archives.