Cloud-based Email Archiving Provider LiveOffice Delivers Policy-based Encryption

FTC set to enforce Red Flags Rules on Nov. 1, raising the bar on identity theft prevention

TORRANCE, Calif., October 19, 2009 — With more than 10 million identity theft victims in 2008, a 22 percent increase from 2007¹, and the Federal Trade Commission (FTC) taking a strong position on enforcing written identity theft prevention plans, policy-based encryption has become a key point of emphasis for companies working with private records. Today LiveOffice, the leading provider of software-as-a-service (SaaS), email archiving, email hosting and email continuity solutions, announced the availability of policy-based encryption, which provides organizations with end-to-end protection for all messages and attachments while in transit.

With more companies moving away from paper-based records, emails frequently contain sensitive information, such as medical records, intellectual property, financial figures and other highly sensitive information that is subject to regulatory compliance requirements. Further complicating security concerns, email traffic is totaling more than 247 billion messages per day in 2009 and facing a projected increase to 507 billion by 2013². This rapid growth of email in conjunction with increased security concerns has led to stricter regulatory enforcement. Such regulations include the Health Insurance Portability and Accountability Act (HIPAA), the United Kingdom Data Protection Act, the Gramm-Leach-Bliley Act (GLBA) and, most recently, the FTC’s Red Flags Rules, which are part of the Fair and Accurate Credit Transactions (FACT) Act of 2003. The Red Flags Rules require financial institutions (including most securities firms) and creditors to develop and implement written identity theft prevention programs that “detect, prevent and mitigate instances of identity theft.”

Policy-Based Encryption, Building on the Basics

Historically, email encryption required significant intervention from the sender, who had to manually select messages requiring encryption. LiveOffice policy-based encryption automates the process with its powerful rules-based encryption engine, which leverages the transport layer security (TLS) protocol and enables administrators to pre-determine which types of messages should be encrypted prior to transmission. For an additional layer of protection, all messages are stored using the 256 bit advanced encryption standard (AES) in LiveOffice’s secure, cloud-based archive, which resides in fully redundant SAS-70 II, Tier-4 data centers.

How it Works

To eliminate the need for end-user intervention, policy-based encryption automatically tags each email for encryption, which is then delivered to LiveOffice’s geographically dispersed data centers via a secure SSL/TLS-encrypted tunnel. From there, each message is scanned according to the administrator’s email filtering and use policies, encrypted and either delivered to the recipient’s inbox or centrally stored in LiveOffice’s secure storage repository for access via a web portal. The portal is accessed through a link within a standard SMTP email, which alerts the recipient that an encrypted message has been sent to them. Once the intended recipient has accessed their message using the portal, they are able to view, reply and create new messages, which are also protected by LiveOffice’s policy-based encryption solution.

Pricing and Availability

Delivered via the software-as-a-service model, LiveOffice policy-based encryption is available now as an add-on to LiveOffice Personal Archive, LiveOffice Discovery Archive and LiveOffice AdvisorMail. Contact LiveOffice for pricing information.

About LiveOffice

LiveOffice is a leading provider of software-as-a-service email archiving and Hosted Exchange 2007 solutions, with more than 9,000 clients and a 97-percent client-retention rate. Founded in 1998 and backed by leading private-equity firm Summit Partners, the company has more than 100 employees with deep experience in messaging, including executives and board members from Symantec, Microsoft, FrontBridge and Postini. For more information, call 800.374.2032 or visit www.liveoffice.com. Visit the LiveOffice Blog at http://blog.liveoffice.com or follow us on Twitter at www.twitter.com/liveoffice.

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