LiveOffice Announces Bailout Plan for Failed On-Premise Email Archiving Deployments

Troubled Archive Relief Program (TARP) Helps Offload Email Archiving Management to the Cloud

New no-hardware service helps SMBs disaster-proof their internal mail servers

TORRANCE, Calif., November 4, 2008 – LiveOffice, a leading provider of software-as-a-service (SaaS), email hosting, email archiving and email continuity solutions, today launched the Troubled Archive Relief Program (TARP), a combination of products and services designed to provide relief to the hundreds of organizations currently struggling to deploy and manage on-premise email archiving products. The LiveOffice TARP program enables organizations to realize the mailbox management, compliance and e-discovery benefits that initially drove them to implement email archiving, while offloading the management of the archive to LiveOffice’s cloud-computing infrastructure.

According to industry research firm Enterprise Strategy Group (ESG), roughly 33% of North American companies have deployed email archiving solutions to help them cost effectively retain more information, comply with record retention regulations and expedite electronic discovery processes. ^[1] “Email archiving offers a variety of attainable benefits and is imperative when it comes to effective message management today, which is why we expect the adoption of it to continually grow,” said Brian Babineau, senior analyst with ESG. “The challenge for many organizations without a solution in place is choosing between SaaS and on-premise email archiving options, while existing email archive customers must determine whether to continue with their on-premise archiving or move to a SaaS offering. Each business has to make its own choice, but our goal is to make sure decision makers are guided to a solution that best meets their specific needs.”

TARP Launch Event

To mark the official launch of TARP, LiveOffice is hosting a complimentary webinar entitled, “On-Premise versus Hosted Email Archiving Solutions,” tomorrow at 10 a.m. PST. Industry Analyst Brian Babineau of ESG and CEO Nick Mehta of LiveOffice will explore the evolution and benefits of email archiving, discuss the “new” archiving decision and outline the total cost of ownership for on-premise versus hosted email archiving solutions. To attend this event, please register at: https://liveofficeevents.webex.com/liveofficeevents/onstage/g.php?t=a&d=666833329 .

TARP Bailout Package

While on-premise archives provide significant functionality, companies with limited IT staff and budget constraints often struggle to successfully deploy and manage these products. To rescue companies overwhelmed by on-premise deployments, as well as those struggling to make the choice between on-premise and software-as-a-service (SaaS) email archiving solutions, LiveOffice has assembled a comprehensive bailout package, including:

Online TCO Calculator: Available at no cost, LiveOffice’s fully interactive Total Cost of Ownership (TCO) Calculator asks users for responses to four simple questions, which are then run through a series of formulas to produce a customized report in just seconds. The resulting document provides an item-level cost comparison on what an organization can expect to spend for an on-premise versus SaaS email archiving solution. The assumptions behind the model are based on actual hardware, software, setup and ongoing maintenance costs as well as industry best practices.
ESG Information Management Brief on LiveOffice TCO Calculator: Not all vendor-generated TCO calculators are created equal. This brief, written by widely respected research firm ESG, provides third-party validation of LiveOffice’s TCO model and confirms its accuracy.
Whitepaper – 24 Things to Consider Before Choosing an Email Archiving Solution: This thorough report offers helpful advice on some of the management activities customers need to be ready for when deploying an on-premise email archiving solution as well as what to expect with a SaaS alternative.
Free Trial of LiveOffice’s SaaS Email Archiving Solutions: Companies exploring SaaS email archiving are encouraged to test drive the LiveOffice archiving service that best meets their needs during a 14-day, no-strings-attached trial.
On-Site Visit from LiveOffice’s TARP Team: LiveOffice has assembled a veteran team of archiving professionals prepared to visit companies with troubled archiving deployments, assess their current situation and provide a recommendation on how best to maximize their email archiving investment moving forward.
On-Premise Migration Services: LiveOffice has partnered with Procedo, a leading provider of data archive migration services, to provide special discount pricing for companies wishing to migrate their legacy email data to one of LiveOffice’s SaaS email archiving solutions.

“Many organizations are quickly realizing that their current on-premise solution isn’t satisfying their changing needs or the lengthy, resource-intense deployment is proving too costly,” said Joseph Kvidera, CEO of Procedo. “Adding insult to injury, they feel stuck because they dread the cost, complexity and risk of do-it-yourself data migration. That’s where we can help. Our partnership with LiveOffice provides these companies with a comprehensive approach to legacy data migration and means that they can be up and running on their new SaaS email archiving system in just days.”

For more information or to speak to a LiveOffice TARP expert, call 800.374.2032 or visit www.liveoffice.com.

^[1] Source: ESG Research Report, 2007 Email Archiving Survey, November 2007.

About LiveOffice

LiveOffice is a leading provider of software-as-a-service email archiving and Hosted Exchange 2007 solutions, with more than 9,000 clients and a 97-percent client-retention rate. Founded in 1998 and backed by leading private-equity firm Summit Partners, the company has more than 100 employees with deep experience in messaging, including executives and board members from Symantec, Microsoft, FrontBridge and Postini. For more information, call 800.374.2032 or visit www.liveoffice.com. Visit the LiveOffice Blog at http://blog.liveoffice.com.

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