Email Continuity
Continue to be productive during server outages
LiveOffice Email Continuity provides users with “standby mailboxes,” enabling them to send and receive email when their servers are unavailable (just as if it were online). Email Continuity captures users’ inbound, outbound and interoffice messages (including attachments), both before and during an outage, and stores and indexes them in LiveOffice's cloud-based archive.
Email Continuity is an always-on feature of the LiveOffice archive. If an email server outage occurs, no on-off switch is required to enable continuity services. The continuity service is an extension of the primary email server.
- Enables end users to continue sending and receiving emails directly from a web folder in Outlook for non-stop productivity during server or network outages without IT intervention
- Provides automatic failover without any IT intervention required
- Includes familiar email tools, including checking spelling, inserting attachments, formatting fonts and more
- Displays a multi-day window of email history, so it is easy to respond to messages in the proper (and original) context
- Empowers users to continue sending and receiving messages from their BlackBerry devices in the event of a BlackBerry Enterprise Server outage (no additional configuration required)
- Integrates with the leading cloud-based anti-spam and antivirus solutions to mitigate risks associated with data loss, IP leaks and zero-day attacks during outages
- Provides always-on service that can be used during planned maintenance or unplanned downtime
- Captures users’ inbound, outbound and interoffice messages, both before and during an outage
- Complete Capture: Email Continuity captures users’ inbound, outbound and interoffice messages, both before and during an outage
- Automatic Failover: Email continuity is always on, so there is no IT intervention required to activate the service
- Multi-Day History: Users can view a multi-day window of email history during downtime
- Email Formatting Tools: Create, reply to and forward messages, using familiar email tools, including checking spelling, inserting attachments, formatting fonts and more
- Pure Cloud: Email Continuity is a pure, cloud-based service that does not require any additional hardware or software to download, install or maintain
- BlackBerry Integration: On-the-go users can continue to send and receive messages from their BlackBerry devices in the event of a BlackBerry Enterprise Server outage (no additional configuration required)
- Antivirus and Anti-Spam Integration: Email Continuity seamlessly integrates with the leading cloud-based anti-spam and antivirus solutions to mitigate risks associated with data loss, IP leaks and zero-day attacks during outages
- Restore Continuity Messages: Once service to the primary mail platform is restored, messages are routed from the archive back to the primary system
By configuring the secondary gateway for an email security provider, organizations can allow copies of all messages to route to the archive if the primary gateway fails.
Next Steps
Customer Success
"It’s much easier to locate information, using LiveOffice Personal Archive instead of Outlook search. I needed to find a PDF file in an email that was two-and-a-half years old. I conducted a search with only a couple parameters and quickly found it with the search filters."
- Stephan Henze
